1. Order and Purchase Terms

All products listed on kawaii-faces.com are subject to availability. We reserve the right to limit quantities and cancel orders that appear to be fraudulent or in violation of these terms. Prices are subject to change without notice.

2. Shipping and Delivery

We offer free worldwide shipping on all orders. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by carriers or customs.

3. Returns and Refunds

Unused products in their original condition may be returned within 30 days for a refund or exchange. Refunds are processed within 5-7 business days after we receive the returned item.

4. Sizing and Product Fit

We provide size guides on each product page. Since fit can vary between styles, we recommend checking measurements carefully before ordering. Contact us if you need help choosing a size.

5. Product Care

Plushies, apparel, and cosplay accessories each have their own care requirements. Please refer to individual product descriptions or care tags for washing, storage, and handling instructions.

6. Liability Limitation

Kawaii Faces Universe is not responsible for injury, loss, or damage resulting from misuse of products. All products are sold "as is" with the understanding that proper use and care are the customer's responsibility.

7. Intellectual Property

All content on kawaii-faces.com, including photographs, illustrations, and text, is protected by copyright. Unauthorized reproduction or distribution is prohibited.

8. Modifications to Terms

Kawaii-Faces, trading as Kawaii Faces Universe, reserves the right to modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.

9. Contact

Kawaii-Faces, trading as Kawaii Faces Universe
124-1264 Honjo, Sumida-ku, Tokyo 130-0004, Japan
Email: miki.kawaiifaces@gmail.com